Administrative Specialist III
Kentucky State Treasury - Unclaimed Property Division
Frankfort, KY
December 2006 - Present

• Perform telephone assistance and edit, review and give first approval to claims.
• Process, edit and give first approval to reimbursement claims and service claims visitors.
• Enter checks through Wagers system, as needed.
• Answer finder correspondence and request lists.
• Handle state exchange claims and print/mail exchange reports.
• Develop weekly reports and perform other duties as needed.

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Information/Insurance Specialist
Commerce Lexington
Lexington, KY
September 2006 - December 2006

• Developing new insurance product and service division for membership.
• Update and sell relocation packages to people who are moving to the area.
• Work closely with Staff to create new member packets.
• Be the first contact person for existing and potential members.
• Create and maintain directories, calendars, and packets as needed.

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Agency Office Manager
Kinny Landrum State Farm
Lexington, KY
September 2005 - September 2006

• Kentucky licensed in Life, Health, Property and Casualty Insurance lines.
• Assist internal service work for clients, especially with Property and Casualty.
• Answer existing and potential client questions regarding insurance.
• Responsible for contacting local residents for new business.
• Create and maintain spreadsheets for new business.
• Follow all NAIC and State Farm Insurance guidelines.

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Property & Casualty Specialist
Anne Thrasher-Boyd State Farm
Henderson, KY
December 2003 - August 2005

• Kentucky licensed in Life, Health, Property and Casualty Insurance lines.
• Assist in managing staff and all internal service work for clients.
• Answer existing and potential client questions regarding insurance.
• Responsible for contacting local residents for new business.
• Create and maintain spreadsheets for new business.
• Follow all NAIC and State Farm Insurance guidelines.

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Licensed Insurance Representative
Vicki Brasel State Farm
Evansville, IN
June 2003 - December 2003

• Indiana licensed in Property and Casualty Insurance lines.
• Assist with internal service work for clients.
• Answer existing and potential client questions regarding insurance.
• Responsible for contacting local residents for new business.
• Create and maintain spreadsheets for new business.
• Follow all NAIC and State Farm Insurance guidelines.

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Personnel Officer I
The Ohio State University Medical Center
Columbus, OH
June 2002 - June 2003

• Receive, screen, log, and distribute applications to the correct recruiter.
• Work closely with recruiting staff and nurse recruiters on planning job fairs.
• Responsible for all internet and e-mail requests and applications.
• Personally responsible for all Student Applications - kept track of applications, worked with managers to fill employment needs, handled student recruitment, etc.

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Policy Administrator
The MassMutual Financial Group
Springfield, MA
December 2000 - June 2002

• Processed requests from agents and underwriters on new Life Insurance policies.
• Issued new policies and created and maintain their NACI regulated illustrations.
• Responsible for transferring department money between multiple financial accounts and creating a new employee-training manual for the Compliance Department.

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